Frequently Asked Questions


A: Mongolia is one of the safest countries in the world. The policemen are quite friendly to the tourists. As a visitor you are unlikely to experience any serious problems. However, like anywhere else there are a few things that visitors should be aware of, things that will need extra care and attention. Foreign visitors are targets for a very small minority of thieves. Theft is seldom violent. Pick pocketing and bag slitting is most common in crowded places such as the black market, on buses or at tourist attractions such as Gandan Monastery and shopping places. Valuables should be kept in a money belt and kept underneath your clothing. Be careful about being seen with large amounts of money outside.

A: We select restaurants based on our experiences, client satisfaction, location and cuisine.
In Ulaanbaatar, you can expect a good variety of quality restaurants with international foods. Breakfasts usually are served in western style at the hotel where you stay in Ulaanbaatar.
We mostly use following restaurants for lunch at “Modern Nomads” and dinner at “bd’s Mongolia Barbeque” in the city trip. Lunch & dinners are mostly served in Western food, and sometimes Mongolian food, or a combination.
Outside of the city, we generally eat breakfast and dinner in tourist Ger camp and some day of longer trip take a packed lunch. Your packed lunch will be carried in appropriate containers to prevent spillage or spoiling. Ger camps serve both Mongolian and international foods, and there will usually be a choice of main dish.

Q: Does dining cause any problem for a western tourist in Mongolia?
A: Please do not worry about it. Mongolian and Western cuisines are both available throughout Mongolia. If you require special meals due to religious or medical limitation, please inform us so that arrangements can be made in advance.


Q: I am a vegetarian; will you provide vegetarian (including no chicken / seafood) meals for me?

A: Sure, we can always make the arrangement according to your requirements. So if you have any special requirements on your food, please let us know so that we can inform the restaurants beforehand to meet your needs.

A: Your checked baggage must not exceed 10kg per person. In addition, you are allowed one carry-on bag not to exceed 5kg, plus one personal item such as a purse or camera bag. The carry-on must fit in the overhead bin or under the seat.
Overweight luggage in excess of allowances will incur excess baggage charges payable on site by the passenger. For domestic Mongolia flights, you may be asked by the airline to pay fees of approximately $2 per kg in excess of the weight limit.

A: In Mongolia, the best souvenirs to buy are felt products, cashmere handicrafts, paintings and calligraphies, antiques, etc. Felt products are easily found in most shops and markets of Mongolia. Delicate felt slippers are super soft and make great gifts for friends. Mongolia’s cashmere is among the worlds finest, so why not pick up a scarf, sweater or wrap before heading home. When going shopping in the local markets or department stores, you will have much more good choices.

A: Every tourist will complete a customs declaration form on arrival, which must be retained by them until their departure. This allows the free import and export of articles for personal use during your stay. The contents of checked-in baggage must be declared on arrival if the total value of those contents exceeds US$5000 in value.
Visitors taking antiques and fossils out of the country must have official documentation to do so. Some shops will provide the necessary documents upon purchase.

A: The best time to visit Mongolia is during the Mongolian summer, from the mid of June till last week of August.  This is the safest time of the year to travel to Mongolia in terms of weather, sunny days throughout Mongolia and sufficient rainfall to make the steppes lush and green.
June and September are both very pleasant times to visit Mongolia. September, autumn is enjoyable, colorful, not hot, and not cold. Nomads have plenty of dairy products and are busy processing milk and preparing for winter. Beautiful countryside of Mongolia is even more beautiful and picturesque with the autumn colors.

Months to Best:

  • July is the best time to see the Mongolia Naadam Festival.
  • The best season for Gobi Desert tour: from June to September and October is shoulder season.
  • July to August is the best season to travel to Northern Mongolia and Khuvsgul Lake tour and September is shoulder season.
  • First of October is chance to see Golden Eagle Festival in Altai, Western Mongolia.
  • February is the best time to experience Mongolia winter season.


Q: What months in Mongolia are consider green Peak Season (High Season), Shoulder Season, and Low Season?

A: Generally and traditionally, the Peak Season refers to July and August; the Shoulder Season refers to May, June, September and October; the Low Season refers to January, February, March, April, November and December.

A: It’s most popular accommodation type for countryside trip in Mongolia that consists of 20-30 Gers (Mongolian traditional yurt), a restaurant and some entertainment facilities. Each Ger has 2 to 4 beds and furnished with a table, chairs and a wood-stove. Modern toilet and hot shower facilities is separate block. The restaurant mostly serves with Western and Mongolian meals. Most visitors prefer to stay in Ger, which provide an authentic taste of Mongolian culture and adventure, their most enjoyable experience in Mongolia.

A: Mongolia is a huge country with a population density close to 1 person a square kilometer. Mongolian landscape diversity is impressive. It goes from the mirror flat Gobi Desert to the high with snow capped Altai mountain pikes, passing by the with forest covered rolling hills of Central Mongolia. The nature is unique, unexplored and has a rich biodiversity. People are as diverse. Khalkh people in majority, they coexisting with Buriat, Kazak and many others minorities. They all live in the respect of their traditional culture. All of Mongolians have an incomparable hospitality. Mongolia makes you delighted!

Q: What is Mongolian Currency?
A: The official currency is the Tugrug (MNT=₮). Denominations come in 20.000₮, 10.000₮, 5.000₮, 1.000₮, 500₮, 100₮, 50₮, 20₮ and 10₮.
Visitors are advised to carry credit cards - Visa, MasterCard, American Express and Union Pay-- and traveler’s checks that can be accepted by most hotels and major stores and can be exchanged for cash of MNT.


Q: Will my credit card be accepted in Mongolia?
A:
Major credit cards are usually accepted by most large hotels and restaurants in Ulaanbaatar and other large cities, such as Visa, Master, Diner's club, AMEX and JCB card of Japan. However smaller establishments may not have credit card facilities. Ensure you have other payment options when visiting small shops and markets, and when travelling through countryside.


Q: Can I use my credit card on all the ATMs in Mongolia?
A:
ATMs are ubiquitously found in Mongolia nowadays, not only inside the banks, also on the streets, star hotels, shopping malls, subway stations, post offices and flocks of different locations. However, international credit cards can only function on those ATMs with the same sign on your card, such as VISA, MASTER, AMEX etc. Besides, there are varying limits on the sum of the money allowed to be withdrawn, which is normally 900.000₮ in one day.


Q: What’s the exchange rate between Mongolian MNT and US dollar?
A:
The official exchange rate at this time (April 2015) is 1.980₮ to 1 U.S dollar, the latest rate can be checked on Bank of Mongolia's web site www.mongolbank.mn/eng/dblistofficialdailyrate.aspx . But the actual rate varies slightly in different banks and facilities while you exchange the money.
Currency exchange services are available at airport and train station, most 4 and 5-star hotels and central business areas in certain cities.


Q: Can I use US dollars or other foreign currencies in Mongolia?
A:
Foreign currencies are not allowed to be used and won't be accepted in stores in Mongolia.
What can I do about the local moneys should I got some left when my tour ends?
You can exchange them back to foreign currencies. This can also be done at the banks and exchange points at airport and train station.